The Mashreq Platinum Elite Mastercard is designed for those who seek premium privileges across travel, shopping, dining, sports, and entertainment.
Cardholders enjoy free LoungeKey membership, travel insurance, and up to 50% discounts on dining, wellness, fitness, and leisure experiences. Exclusive perks extend to entertainment, adventure, and lifestyle benefits, making every transaction more rewarding.
This guide covers its key features, eligibility criteria, fees, and the application process, ensuring a smooth and informed experience.
Key Features of the Mashreq Platinum Elite Mastercard
The Mashreq Platinum Elite Mastercard provides premium benefits, making it ideal for frequent travelers, lifestyle enthusiasts, and high spenders.
Cardholders can access exclusive rewards, luxury experiences, and financial convenience, ensuring a seamless global experience.
Generous Welcome Bonus
Upon meeting the spending criteria, new and existing customers can enjoy a cashback bonus.
- New cardholders receive AED 1,500 after spending AED 5,000 within the first two months.
- Existing cardholders get AED 200 upon meeting the same requirement.
Mashreq Vantage Reward Program
Every transaction earns Mashreq Vantage points, allowing users to redeem rewards across various categories.
- 5 points per AED on international spending.
- 3 points per AED on dining and supermarket purchases.
- 1 point per AED on other local transactions.
- Bill payments via Mashreq Online Banking or App do not earn points.
Complimentary Fitness First Access
Stay active with exclusive access to Fitness First gyms, available at no additional cost.
- Get 8 free visits per billing cycle by spending AED 7,000 or more in the previous billing period.
LoungeKey Membership
Travel comfortably with complimentary access to over 1,000 airport lounges worldwide.
- Earn up to 8 free lounge visits per year by meeting a spending threshold of AED 7,000 per billing cycle.
Luxury Airport Transfers
Enjoy hassle-free airport transfers with complimentary limousine services.
- Receive 3 free airport transfers per year in Dubai and Abu Dhabi after spending AED 7,000 or more in the previous billing cycle.
Annual Fees and Interest Rates
The card offers competitive rates, ensuring transparency and financial flexibility.
- Primary Card Fee: AED 650 + 5% VAT.
- Supplementary Card Fee: AED 149 + 5% VAT.
- Interest Rate: 3.85% per month.
- Minimum Monthly Payment: 5% of the statement balance.
- PayProtect Insurance: 0.99% of the statement balance + 5% VAT.
The Mashreq Platinum Elite Mastercard combines travel benefits, lifestyle privileges, and reward programs, making it an excellent choice for those seeking premium financial services worldwide.
Eligibility Requirements
The Mashreq Platinum Elite Mastercard is designed for individuals who meet specific financial and credit criteria. Ensuring eligibility before applying helps streamline the approval process and improves the chances of acceptance.
Income Requirement
Applicants must meet a minimum income threshold, which determines their financial capacity to manage credit responsibly. Exact salary requirements may vary based on location and financial profile.
Credit Score Criteria
A strong credit history increases approval chances. Applicants should maintain a good to excellent credit score, reflecting responsible borrowing habits and timely repayments.
Employment Status
The card is available to both salaried and self-employed individuals, provided they can demonstrate stable income. Additional documentation may be required for self-employed applicants.
Age Restrictions
Applicants must be within the eligible age range set by Mashreq Bank. Typically, this applies to individuals above 21 years old, though exact requirements may vary.
How to Apply for the Mashreq Platinum Elite Mastercard
Applying for the Mashreq Platinum Elite Mastercard is simple and accessible, offering both online and in-person options. Preparing the required documents and ensuring eligibility beforehand can streamline the process and improve approval chances.
Online Application
For those who prefer convenience and faster processing, the online application can be completed in a few steps:
- Visit the official Mashreq Bank website and navigate to the credit card section.
- Fill out the digital application form, entering personal, employment, and financial details accurately.
- Upload required documents, including proof of identification, income, and residence.
- Apply and wait for verification and processing, which may involve a call or email for further confirmation.
- Upon approval, the card is issued and delivered to the provided address.
In-Person Application
Applicants who prefer direct assistance can visit a Mashreq Bank branch for a guided process:
- Speak with a bank representative to understand eligibility and card benefits.
- Complete and submit the physical application form, ensuring all details match official records.
- Provide original copies of the required documents for verification.
- The bank processes the application, which may take a few working days, after which the applicant is informed of the status.
Required Documents
To ensure a smooth application, applicants must present the following:
- Government-issued identification (passport, Emirates ID, or an official document).
- Proof of income, such as salary slips, bank statements, or tax documents.
- Proof of residence, including a utility bill, tenancy contract, or official correspondence confirming the address.
Once approved, cardholders can immediately start enjoying the premium benefits, rewards, and global privileges of the Mashreq Platinum Elite Mastercard.
Fees and Charges
The Mashreq Platinum Elite Mastercard offers premium benefits with transparent pricing, ensuring cardholders understand costs associated with usage.
Annual Fees
- Primary Card: AED 650 + 5% VAT.
- Supplementary Card: AED 149 + 5% VAT.
Interest Rates
- Monthly Interest Rate: 3.85% per month on outstanding balances.
- Minimum Monthly Payment: 5% of the statement balance, ensuring repayment flexibility.
PayProtect Insurance
- Charge: 0.99% of the statement balance + 5% VAT.
- Provides financial protection in case of unforeseen circumstances affecting repayment ability.
Contact Information for Mashreq Bank
For any inquiries, assistance, or concerns related to the Mashreq Platinum Elite Mastercard, customers can reach out to Mashreq Bank through multiple channels.
Escalation of Complaints
If an issue is not resolved within 30 calendar days or if the resolution is unsatisfactory, complaints can be escalated to Sanadak through the following channels:
- Website: www.sanadak.gov.ae
- Call Center: 800SANADAK (800 72 623 25)
- Email: [email protected]
Conclusion
The Mashreq Platinum Elite Mastercard offers premium travel, lifestyle, and financial benefits for those seeking convenience and rewards.
With lounge access, fitness perks, and a strong rewards program, it enhances global spending experiences. Clear fees, flexible payments, and dedicated support ensure a seamless banking experience.
Disclaimer
Details may change based on policies and location. For the latest information, refer to Mashreq Bank’s official website or customer service.